Accessibility

We are committed to providing equal access to all users.

Contents

AODA – Statement of Commitment to Accessibility

Landscape Effects Group is committed to providing a barrier–free environment for all stakeholders, including our clients, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act, 2005, and its associated regulations.

Landscape Effects Group understands that we have a responsibility for ensuring a safe, dignified, and welcoming environment for everyone. We are committed to ensuring our organization’s compliance by incorporating accessibility legislation into our policies, procedures, equipment requirements, training, and best practices. We will review these policies and practices annually, as organizational changes occur, or in anticipation of compliance deadlines. In addition, we will strive to meet the needs of individuals with disabilities in a timely and effective manner.

Providing an accessible and barrier–free environment is a shared effort, and we are committed as an organization to working with the necessary parties to make accessibility for all a reality.

Paul St. Pierre

President & CEO

February 2023

Multi-year Accessibility Plan (AODA) – Ontario

Statement of Commitment

Intent

This Multi– Year Accessibility Plan outlines the strategy of Landscape Effects Group to prevent and remove barriers for people with disabilities and comply with the requirements of the Integrated Accessibility Standards Regulation under the Accessibility for Ontarians with Disabilities Act, 2005.

Statement of Commitment

Landscape Effects Group is committed to providing a barrier–free environment for all stakeholders, including our clients, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act, 2005, and its associated regulations.

Landscape Effects Group understands that we have a responsibility for ensuring a safe, dignified, and welcoming environment for everyone. We are committed to ensuring our organization’s compliance by incorporating accessibility legislation into our policies, procedures, equipment requirements, training, and best practices. We will review these policies and practices annually, as organizational changes occur, or in anticipation of compliance deadlines. In addition, we will strive to meet the needs of individuals with disabilities in a timely and effective manner.

Providing an accessible and barrier–free environment is a shared effort, and we are committed as an organization to working with the necessary parties to make accessibility for all a reality. Landscape Effects Group will review and update our accessibility plan at least once every 5 years, or as needed. The current plan covers a five–year period (2023–2028).

Accessibility Plan 2023-2028

Customer Service Standard

Customer Service Policy

Landscape Effects Group has implemented an Accessible Customer Service Policy. It is available and can be provided in an accessible format upon request.

Training

Landscape Effects Group has a training program for all team members who work with customers to be trained on. All team members must be trained on:

  • How to interact and communicate with individuals who may have various types of
    disabilities, this includes individuals who may use an assistive device or have a support
    person or animal.
  • How to properly handle a situation where an individual with a disability may have
    difficulty accessing our facilities, and/or goods.
  • How to properly use any devices required to assist a person with disabilities.

Accessible Websites & Web Content

Landscape Effects Group is committed to making our company website(s) and all of its web content accessible by ensuring we comply with the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0 Level AA.

Employment Standards

Landscape Effects Group is compliant with requirements set out regarding employment legislation– this includes recruitment, emergency responses, notices, accommodation plans, return to work processes, career advancement and performance management. We will continue to remove barriers to build a diverse and accessible environment enabling our team members to reach their full potential.

Recruitment

All job postings that are public–facing websites include the notice of availability of accommodations for disabilities where needed, to support recruitment processes. Landscape Effects Group is committed to fair and accessible recruitment practices to ensure we attract and retain team members with disabilities. We strive to continue to improve our accessibility throughout the recruitment process.

Notices

Landscape Effects will continue to inform current team members and job applicants of our support and accommodations for individuals with disabilities. We will notify of our policies on job accommodations for team members accessibility needs.

Emergency Response

Safety is our priority, and we continue to strive and improve our facilities to ensure they are safe for our team members, clients, and visitors. We will work on providing individualized emergency response plans for any team members with disabilities to ensure their safety and accessibility needs are met.

Return to Work Processes and Accommodation Plans

Landscape Effects is committed to developing individualized accommodation plans and return to work plans when required to assist team members with disabilities. We will ensure all processes are documented with steps outlined on return to work or accommodation.

Career Advancement and Performance Management

Landscape Effects Group will ensure all needs are accommodated and proper plans are put in place for team members with disabilities to advance within the company. We will adapt current performance management systems to ensure that accessibility needs are met.

Integrated Accessibility Standards

Information and Communications Standard

Landscape Effects Group is committed to ensuring that all information and communications
are accessible to individuals with disabilities. We continue to improve our processes and procedures to meet accessibility requirements. We will ensure that all information and communications are in accessible formats.

We will continue to meet the needs of individuals with disabilities. All feedback is welcome on how we can continue to improve our accessibility processes. Feedback can be provided verbally over the phone or in person, or via email or our website contact form.

Accessible Formats

If any additional information is required by an individual with a disability, Landscape Effects Group will provide communication support. We strive to respond in a timely manner and will ensure we do what we can to accommodate.

If there are any questions or concerns regarding Landscape Effects Group’s policies or procedures, please do not hesitate to contact our Culture Talent/Human Resources Department, or by filling out our feedback form here.

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